Privacy Policy

1. Introduction

Welcome to the Privacy Policy for ZuiLiu. ZuiLiu is a computer systems design and related services business that provides systems architecture, integrated design, network planning, and managed technical support to organizations of every size. We understand that privacy matters deeply, and we are committed to handling your personal information with care, transparency, and respect.

This document describes the types of information we may gather when you visit our website, contact us, or engage our services. It also explains how we use that information, the limited circumstances in which we may share it, and the choices and rights you have regarding your data. We encourage you to read this policy carefully so that you can make informed decisions about the information you share with us.

By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website and contact us with any questions. We are happy to explain any section in plain language.

2. Who We Are

ZuiLiu is the developer and operating name behind this website and its associated services. The developer name is ZuiLiu, and our work spans computer systems design, computer integrated systems design, and other professional, scientific, and technical services.

For the purposes of data protection laws, Shaanxi Zuiliu Yaolou Network Technology Co., Ltd. (陕西醉柳耀楼网络科技有限公司) acts as the data controller for the personal information described in this policy. Whenever this policy refers to the Company, we, us, or our, it is referring to this entity.

3. Scope of This Policy

This Privacy Policy applies to information collected through our website located at https://www.zuiliu.mom, through our contact form, through email and telephone communications with our team, and through any other interaction where you provide personal information to us in connection with our services.

This policy does not apply to third-party websites, applications, or services that may be linked from our site. When you follow a link to an external service, that service has its own privacy practices, and we encourage you to review the privacy policy of every website you visit. We are not responsible for the content or privacy practices of any third party.

Our services are designed for a business and professional audience. However, this policy describes our practices for all visitors, including individual users who contact us with questions or browse our content.

4. Information We Collect

We collect several categories of information, each of which is described below. We only collect information that is reasonably necessary for the operation of our website and the delivery of our services.

Personal Information You Provide

When you contact us, submit our contact form, or request information, you may provide us with personal details such as your name, email address, telephone number, company name, and the contents of your message. This is the information you actively choose to share with us.

Technical Information Collected Automatically

When you visit our website, our systems may automatically collect certain technical data, including your internet protocol address, browser type and version, operating system, referring pages, the pages you view, the date and time of your visit, and similar usage information. This data helps us understand how visitors interact with our website so we can improve its performance.

Communications Data

If you correspond with us by email, telephone, or through our website, we may keep a record of that correspondence. This includes the content of your messages, the date of communication, and any attachments you send.

5. How We Collect Information

We collect information through several straightforward channels. Understanding these channels helps you make informed choices about what you share.

• Directly from you: when you fill out our contact form, send us an email, call our team, or otherwise communicate with us.
• Automatically: through standard web technologies such as server logs and cookies as you navigate our website.
• From service providers: in limited cases, tools we use to host our website or analyze traffic may provide aggregated, non-identifying statistics about visitor behavior.

We do not purchase personal information from data brokers, and we do not collect sensitive categories of information such as health data, financial account details, or government identification numbers as part of our ordinary business.

6. How We Use Your Information

We use the information we collect for a limited set of purposes, all of which relate to operating our website and providing our services in a reliable and professional manner.

• To respond to your inquiries and provide the information or services you request.
• To prepare proposals, estimates, and project documentation when you engage our services.
• To operate, maintain, and improve the performance and security of our website.
• To communicate with you about updates, project milestones, or changes to our services.
• To comply with legal obligations and to protect the rights and safety of our business and our users.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects, and we do not use your information to build profiles for advertising purposes.

7. Legal Bases for Processing

Where the law requires a legal basis for processing personal information, we rely on one or more of the following grounds.

• Consent: where you have given clear consent for us to process your information for a specific purpose.
• Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering a contract.
• Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our website, and those interests are not overridden by your rights.
• Legal obligation: where we must process information to comply with applicable law.

Where we rely on consent, you have the right to withdraw that consent at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. A cookie is a small text file stored on your device that helps a website remember information about your visit.

We may use essential cookies that are necessary for the website to function properly, and, where permitted, analytics cookies that help us understand how visitors use our site in aggregate. We do not use cookies to track you across unrelated third-party websites or to deliver targeted advertising.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being sent. Please note that disabling certain cookies may affect the functionality of parts of our website.

9. Third-Party Service Providers

We may share information with trusted third-party service providers who perform functions on our behalf, such as website hosting, email delivery, analytics, and security monitoring. These providers are contractually required to use your information only to perform the specific services we have engaged them to provide, and they are obligated to protect your information to standards consistent with this policy.

Examples of the types of providers we may use include cloud hosting platforms, email service providers, and analytics tools. We select our providers carefully and take reasonable steps to confirm that they maintain appropriate technical and organizational safeguards.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

10. Data Sharing and Disclosure

In addition to the service providers described above, we may disclose your information in the following limited circumstances.

• With your consent: when you ask us to share information with a third party, such as a partner you have asked us to coordinate with.
• For legal reasons: when we believe in good faith that disclosure is required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of our company, our users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality commitments.

We will not disclose your personal information to other parties for reasons inconsistent with this policy without providing you notice and, where required, obtaining your consent.

11. International Data Transfers

Our operations are based in China, and our website may be hosted on servers located in various regions around the world. As a result, the personal information we collect may be transferred to, stored in, or processed in a country other than the country where you reside.

When we transfer personal information across borders, we take steps to ensure that the information receives an adequate level of protection. These steps may include using appropriate contractual safeguards or relying on recognized transfer mechanisms under applicable data protection law.

By using our website and services, you understand that your information may be transferred to and processed in countries outside your own, and you consent to such transfer to the extent required for us to provide our services to you.

12. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purposes for which it was collected.

For example, we retain correspondence and inquiry details for as long as needed to respond to your request and to maintain accurate business records. Technical log data is typically retained for a shorter period and is used primarily for security and performance analysis.

When personal information is no longer needed, we take reasonable steps to delete or anonymize it in a secure manner.

13. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include secure communication protocols, access controls, and regular review of our security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee its absolute security. We encourage you to take care when sharing personal information online and to use secure channels when possible.

In the event of a data breach affecting your personal information, we will notify you and any relevant authorities in accordance with applicable law.

14. Privacy for Children

Our website and services are intended for a business and professional audience and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children, and we do not market our services to children.

If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

15. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the following.

• Access: the right to request a copy of the personal information we hold about you.
• Correction: the right to request that we correct inaccurate or incomplete information.
• Deletion: the right to request that we delete your personal information in certain circumstances.
• Restriction: the right to request that we limit how we process your information.
• Portability: the right to receive your information in a structured, commonly used format.
• Objection: the right to object to certain processing of your information.

To exercise any of these rights, please contact us using the details in the Contact Us section. We will respond to your request within the time period required by applicable law.

16. California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and related laws. These rights may include the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your information.

We want to be clear: we do not sell personal information. Our collection and use of personal information is limited to the business purposes described in this policy.

To make a request regarding your California privacy rights, please contact us at guide@zuiliu.mom. We will verify your identity before responding to your request, and we will not discriminate against you for exercising your rights.

17. Rights Under the GDPR

If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation and related legislation. These include the rights of access, rectification, erasure, restriction, data portability, and objection described above, as well as the right to lodge a complaint with a supervisory authority in your country.

We process personal information under the legal bases described in section 7 of this policy. Where we rely on legitimate interests, you have the right to object to that processing, and we will consider your objection carefully.

If you wish to exercise any of these rights or have questions about our processing activities, please contact us at guide@zuiliu.mom. We will respond in accordance with the applicable statutory timeframes.

18. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any changes to this policy will constitute your acceptance of those changes.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We are committed to addressing your inquiries promptly and fairly.